Privacy Policy

Welcome to Modular Casa Homes (“we,” “us,” or “our”). We are committed to protecting the personal information you share with us and being transparent about how we use it.

This Privacy Policy applies to all information collected through our website at modularcasahomes.com, including any purchases made through our Shop, inquiries submitted via our Contact form, newsletter sign-ups, and any other interactions you have with us online or by phone.

By using our website, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our site.

We collect information in two ways: information you provide directly to us, and information collected automatically when you visit our site.

Information you provide directly:

• Contact details — name, email address, phone number, and state/location when you submit a contact form, request a quote, or reach out by phone or email
• Purchase information — billing name, billing address, email, phone number, and payment details when you buy through our Shop (payment card data is processed securely by our payment provider and not stored by us)
• Account credentials — username and password if you create a customer account on our website
• Project details — information about your land, desired floor plan, customization preferences, and delivery location shared during the home design and consultation process
• Newsletter sign-up — name and email address when you subscribe to our newsletter
• Communications — content of any messages, emails, or chat conversations you send us

Information collected automatically:

• Device and browser data — IP address, browser type and version, operating system, and device type
• Usage data — pages visited, time spent on pages, links clicked, referring URLs, and navigation patterns
• Cookies and similar technologies — see Section 5 for full details
• Location data — approximate geographic location derived from your IP address

We use the information we collect for the following purposes:

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:

• Service providers — trusted third-party vendors who help us operate our business, including payment processors, email service providers, website hosting companies, and analytics tools. These parties are contractually bound to use your data only for services performed on our behalf.
• Delivery & logistics partners — transportation companies and site crews involved in delivering and placing your home. They receive only the information necessary to carry out delivery.
• Financing partners — if you choose to explore financing options, we may share relevant information with our trusted lending partners with your consent.
• Legal requirements — we may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of Modular Casa Homes, our customers, or others.
• Business transfers — in the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our site.

Types of cookies we use:

• Essential cookies — necessary for the website to function, including maintaining your shopping cart and session state. You cannot opt out of these without affecting site functionality.
• Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics). This data is aggregated and anonymized.
• Functional cookies — remember your preferences, such as previously viewed floor plans or contact form data, to improve your experience on return visits.
• Marketing cookies — used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These are only placed with your consent.

Managing cookies: You can control and disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. Most browsers also allow you to set preferences for future cookie use through their privacy or settings menus.

Our website uses WooCommerce to power our shop, which places necessary functional cookies to manage your cart and checkout experience.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

• Customer account data — retained for the duration of your account and for up to 7 years following account closure, to comply with tax and legal obligations
• Purchase and contract records — retained for a minimum of 7 years in accordance with US business record-keeping requirements
• Contact form inquiries — retained for up to 3 years unless a purchase relationship develops
• Newsletter subscriptions — retained until you unsubscribe
• Analytics and usage data — typically retained for 26 months in anonymized form

When data is no longer needed, we securely delete or anonymize it.

We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

• All data transmitted between your browser and our website is encrypted using SSL/TLS technology (look for the padlock in your browser address bar)
• Payment card information is processed through PCI-DSS compliant payment processors — we never store raw card numbers on our servers
• Access to personal data within our organization is restricted on a need-to-know basis
• We regularly review and update our security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at Info@modularcasahomes.com.

Depending on your state of residence, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at Info@modularcasahomes.com or call +(214) 415-3679. We will respond to all requests within 30 days. We may need to verify your identity before fulfilling certain requests.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that a child under 18 has provided us with personal data, please contact us immediately at Info@modularcasahomes.com and we will take prompt steps to delete such information from our records.

Our website may contain links to third-party websites, including financing partners, social media platforms, and other resources. These external sites operate independently and have their own privacy policies. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites.

We encourage you to review the privacy policy of any third-party site you visit through a link on our website.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know — You may request details about the categories and specific pieces of personal information we have collected about you over the past 12 months.
• Right to Delete — You may request that we delete your personal information, subject to certain exceptions.
• Right to Correct — You may request correction of inaccurate personal information.
• Right to Opt Out of Sale — We do not sell personal information. However, you have the right to direct us not to sell your information should our practices change.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, contact us at Info@modularcasahomes.com with the subject line “CCPA Privacy Request.” We will verify your identity and respond within 45 days, with an extension of up to 45 additional days where necessary.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. When we make material changes, we will:

• Update the “Last Updated” date at the top of this page
• Post a notice on our website homepage for a reasonable period following the change
• Send an email notification to registered customers and newsletter subscribers where the changes are significant

We encourage you to review this Privacy Policy periodically. Continued use of our website following the posting of changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us. We are committed to addressing all privacy inquiries promptly and transparently.

• Company: Modular Casa Homes
• Email: Info@modularcasahomes.com
• Phone: +(214) 415-3679
• Website: modularcasahomes.com
• Response time: Within 30 business days for privacy-related requests

For general inquiries, please visit our Contact page.